FAQs
Frequently asked questions
You’ve got questions, we got answers.
1. When can I expect my order?
Arrival Time = processing time + Shipping time
processing time: 3 business days to pack & process your order.
Shipping time：Air express transportation (5 - 8 business days)
After you order about 10 working days or so can be delivered to your specified address, sometimes faster, encountered irresistible factors will be slightly delayed, under normal circumstances 95% of the orders can be normal fulfillment!
TRACK YOUR ORDER ：https://kakny.com/apps/parcelpanel
2. How is it 90% cheaper than prescription hearing aids?
We eliminate expensive doctor visits, office overhead, and prescription markups. You get the same professional technology delivered direct to your door.
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4. What if I'm not good with technology?
Tangsonic is designed specifically for those who prefer not to learn new technology. It works exactly as you'd expect—just pick it up and use it. Adjusting the volume requires only a light press, and it features a memory function that restores your last volume setting. An instruction manual is included for easy operation.
5. How does the 5-minute setup work?
Take them out of the case, place them in your ears, touch to adjust the volume, and customize the volume and environmental settings to your liking. That's it. No app, no pairing, no programming.
6. Is the sound quality really professional-grade?
Yes. Our team of audiologists developed the T1-K™ processing using real-world data from over 20,000 clients. Enjoy prescription-quality sound without the hassle of a prescription.
7. Will these be too big for my ears?
No! We employ a patented comfort design that minimizes size while maintaining optimal sound quality. We also offer several different ear tips for adjustment—if one doesn't fit you, another is sure to meet your needs.
8. How long does it take to recharge?
Charging time is approximately 30 minutes.
9. Are these amplifiers?
NO. These are true FDA registered over the counter hearing aids, not to be confused with cheap amplifier alternatives.
Experience better hearing, simplified
Improving your hearing shouldn't be a hassle. We've removed the middlemen, the lengthy appointments, and the hidden fees from hearing aids—giving you the best hearing at the best price.
